COVID-19 (Coronavirus) Important Information


Posted on 19th March 2020


Dear Staff, Patients, Visitors, Partners and Stakeholders, 

Heart of Australia’s purpose and main ethos is to improve health outcomes and living conditions for all, ensuring that everyone has access to specialist medical services without having to travel long distances from their home.

As the unprecedented global COVID-19 pandemic outbreak continues we wanted to share with you some important information about the steps we’re taking to minimise the risk of exposure in our communities and what we are doing to keep both our staff and patients safe. Our greatest priority at this time is the health and safety of all our team members and our patients.

We have always made sure our facilities, trucks and clinics are clean and hygienic environments for everyone, and we are taking extra steps to ensure we continue having that during this time with the increased health concerns surrounding COVID-19.

These measures include increasing the frequency of cleaning and sanitisation on all our trucks and clinics, including high-touch areas such as handrails, counter surfaces and door handles and also providing access to hand sanitisers on-board our trucks and clinics. We are also advising our staff to wear facemasks and gloves until further notice for the safety and protection of all our patients and team members.

We are at this stage continuing with all our specialist clinics and we will be moving forward with our scheduled visits to the communities. We have however made the decision to cancel and not undertake any other activities and events for the rest of March, meaning we are having to cancel some planned GP Education Sessions and other community events we had scheduled for the month. We apologise for any inconvenience this may cause anyone, but we believe this is the best course of action.

We are actively following the health and travel advice issued by the Australian Government, and ensuring our team is supported with clear health and hygiene protocols. We have also adopted a policy that provides information and support to all team members if they need to stay at home due to feeling unwell.

At Heart of Australia, we remain committed to supporting all our team members and patients throughout this time.

Thank you to all our loyal supporters for your continued support, please take care and stay safe.

Read full article here.