Siana (pronounced Sharna) joined the HOA team in July this year as the Operational Support Officer.
Based in our Brisbane headquarters, Siana plays a critical logistical role. She works to ensure that our specialists, our team and our trucks are where they need to be at precisely the right time to see patients and save lives.
"My role is all about maximising the impact we can have in the lives of our patients and the communities we serve. That means optimising the amount of time we are available for face-to-face patient time - to give our bookings team more time they can schedule for appointments.
"A significant part of my role is liaising with specialists and team members to co-ordinate transport and accommodation - getting them to the truck as efficiently as possible.
Siana also liaises with those partners who are helping us save lives by flying our team members to the trucks for clinics.
"The aviation support these partners provide is invaluable. By flying our incoming crews to the trucks, we remove the need to divert our Heart Trucks to Brisbane for crew collections. This keeps them in service-delivery mode in the towns where they are needed for longer.
Siana says the best part of her job is the challenge and the rewards it offers.
"I wanted my job to have meaning. When I went home at the end of the day, I wanted to know that something I had a hand in, had a positive effect on other's lives.
"I was born in Rockhampton and grew up in rural Australia. I had previously heard about Heart of Australia through friends and family still living out that way. So when the opportunity to work for HOA came up, I was ecstatic.
"I love my job. I leave the office at the end of every day taking home a feeling of accomplishment and pride. What could be better than having a job you're proud of. It's a team I hope to be a part of for a very long time."
This evening Dr Gomes will be the guest speaker at the final Game Changers conversation for 2019 at State Library of Queensland. You can watch the livestream online from 6pm at www.slq.qld.gov.au/discover/live-stream
Or, if you're in Brisbane and are keen to attend in person you can secure a free ticket (until they run out) at www.slq.qld.gov.au/whats-on/game-changers-conversation-dr-rolf-gomes
Thank you to everyone who attended our 5th annual Gala Dinner on Saturday night. It was a magical evening. The event is a celebration of our collective impact over the past 12 months (and five years cumulatively) which we can measure in lives saved, patients seen and communities supported.
It is also a chance to hear the bold and audacious plans for the future as laid out by our founder, Dr Rolf Gomes.
While it will be a few days until we receive all the professional photos, here are a few teaser images courtesy of Gerry Nicholls.
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